Privacy Policy
隐私政策
English Version
Welcome to Zundeng Art Lesson.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, create an account, enrol in a lesson, make a purchase, use a membership, or contact us.
1. Information We Collect
We may collect personal information that you provide to us, including your name, email address, phone number, country, billing details, account details, order details, course enrolment records, membership status, lesson progress, and messages you send to us.
We may also collect basic technical information such as your IP address, browser type, device information, website activity, cookies, and login records. This helps us keep the website secure and working properly.
2. How We Use Your Information
We use your information to create and manage your account, process orders, provide lesson or membership access, verify payments, send account and course-related emails, provide customer support, improve our website, and protect our website from misuse.
We may also use your contact information to send updates, reminders, lesson information, or marketing messages related to Zundeng Art, where allowed by law or with your consent where required.
3. Email Communication
We may send you emails related to account registration, email verification, orders, payments, lesson access, membership access, course progress, reminders, and important website updates.
If you do not see our email in your inbox, please check your spam or junk folder and mark our email as Not Spam so you can receive future emails from us.
4. Payment Information
Payments may be processed through payment services such as Stripe, PayPal, PayNow, or other payment methods available on our website.
We do not store your full card details on our website. Payment providers may collect and process payment information according to their own privacy policies and security practices.
5. Third-Party Service Providers
We may use trusted third-party service providers to help us operate our website, manage accounts, provide course access, process payments, send emails, support customers, improve website performance, protect website security, and understand website activity.
These service providers are only given the information needed to provide their services to us.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to keep you logged in, remember your preferences, manage the shopping cart, improve website performance, and understand how visitors use our website.
You may adjust your browser settings to block or delete cookies, but some website features may not work properly without them.
7. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers who help us run our website, process payments, send emails, provide course access, manage customer support, or comply with legal requirements.
8. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no website, online service, or electronic storage method is completely secure. Please also keep your account password safe and do not share your login details with others.
9. Data Retention
We keep your personal information only for as long as needed for business, legal, accounting, security, customer support, course access, and record-keeping purposes.
When the information is no longer needed, we may delete it or anonymise it where appropriate.
10. Your Rights and Choices
You may contact us to request access to your personal information, correct inaccurate information, withdraw consent where applicable, or ask questions about how your personal information is used.
Please note that some information may still need to be kept if required for legal, accounting, security, or legitimate business reasons.
11. Children and Young Users
Our lessons may be suitable for children, families, and young learners. If a child or young user uses our website, a parent or guardian should guide and supervise the use of the account and lessons.
If you are a parent or guardian and have questions about your child’s personal information, please contact us.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version shown on this page will apply.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Zundeng Art through our contact page.
中文说明
欢迎使用 Zundeng Art Lesson。
本隐私政策说明当您使用我们的网站、创建账户、报名课程、购买课程、使用会员权限或联系我们时，我们如何收集、使用、保存和保护您的个人资料。
1. 我们收集的资料
我们可能会收集您提供给我们的个人资料，包括您的姓名、电邮地址、电话号码、国家、账单资料、账户资料、订单资料、课程报名记录、会员状态、学习进度，以及您发送给我们的信息。
我们也可能会收集基本技术资料，例如您的 IP 地址、浏览器类型、设备资料、网站活动、Cookies 和登录记录。这有助于我们保持网站安全和正常运作。
2. 我们如何使用您的资料
我们使用您的资料来创建和管理账户、处理订单、提供课程或会员权限、确认付款、发送账户和课程相关电邮、提供客户支持、改善网站，以及保护网站不被滥用。
在法律允许或需要您同意的情况下，我们也可能使用您的联系方式，向您发送与 Zundeng Art 相关的更新、提醒、课程资讯或营销信息。
3. 电邮联系
我们可能会发送与账户注册、电邮验证、订单、付款、课程权限、会员权限、学习进度、提醒和重要网站更新相关的电邮给您。
如果您没有在收件箱看到我们的电邮，请检查垃圾邮件或垃圾邮箱，并将我们的邮件标记为不是垃圾邮件，这样您以后才能顺利收到我们的邮件。
4. 付款资料
付款可能会通过 Stripe、PayPal、PayNow，或本网站提供的其他付款方式处理。
我们不会在网站上保存您的完整银行卡资料。付款服务提供商可能会根据他们自己的隐私政策和安全措施收集和处理付款资料。
5. 第三方服务提供商
我们可能会使用可信赖的第三方服务提供商，协助我们运营网站、管理账户、提供课程权限、处理付款、发送电邮、支持客户、提升网站表现、保护网站安全，以及了解网站活动。
这些服务提供商只会获得提供服务所需要的资料。
6. Cookies 和网站追踪
我们的网站可能会使用 Cookies 或类似技术，以保持登录状态、记住您的偏好、管理购物车、提升网站表现，以及了解访客如何使用我们的网站。
您可以调整浏览器设置来阻止或删除 Cookies，但如果没有 Cookies，部分网站功能可能无法正常使用。
7. 资料分享
我们不会出售您的个人资料。
我们可能会与可信赖的服务提供商分享必要资料，以协助我们运营网站、处理付款、发送电邮、提供课程权限、管理客户支持，或遵守法律要求。
8. 资料安全
我们会采取合理措施，保护您的个人资料免受未经授权的访问、滥用、遗失或泄露。
但是，没有任何网站、线上服务或电子储存方式是百分之百安全的。请您也妥善保管账户密码，不要与他人分享登录资料。
9. 资料保存
我们只会在业务、法律、会计、安全、客户支持、课程权限和记录保存所需要的期间内保存您的个人资料。
当资料不再需要时，我们可能会删除资料，或在适当情况下将资料匿名化。
10. 您的权利与选择
您可以联系我们，要求查看您的个人资料、更正不准确的资料、在适用情况下撤回同意，或询问我们如何使用您的个人资料。
请注意，如果基于法律、会计、安全或合理业务需要，我们可能仍需保留部分资料。
11. 儿童与年轻用户
我们的课程可能适合儿童、家庭和年轻学习者。如果儿童或年轻用户使用我们的网站，父母或监护人应指导和监督账户及课程的使用。
如果您是父母或监护人，并且对孩子的个人资料有疑问，请联系我们。
12. 隐私政策更新
我们可能会不时更新本隐私政策。本页面显示的最新版本为准。
13. 联系我们
如果您对本隐私政策或您的个人资料处理方式有任何问题，请通过我们的联系页面联系 Zundeng Art。